October 13, 2026
Amex sets guardrails: AI agents buy only what the cardholder has approved
American Express is introducing a framework that stops AI agents from making purchases without the user's permission. It targets costly agent mistakes and purchase disputes, which are growing alongside purchases made through AI.
American Express is introducing a framework that stops AI agents from making purchases without the user's permission. It targets costly agent mistakes and purchase disputes, which are growing alongside purchases made through AI.
Next question: how the framework performs on the first live agent purchase.