In the catalog since Aug 19, 2026
Sierra
0index_SierraCompany
Sierra's support-agent platform: the agent handles conversations in chat, email, and voice, performs actions in company systems, and resolves requests. Billed per resolved request, not per seat.
Facts
- In May 2026, the company raised 950 million dollars at a 15.8 billion valuation; Tiger Global and GV led the round, and cash on its balance sheet exceeded 1 billion dollars (techcrunch.com, May 4, 2026).
- Annual recurring revenue exceeded $100 million seven quarters after launch in February 2024 and reached more than $150 million by February 2026 (techcrunch.com, Nov 21, 2025 and May 4, 2026).
- Payment is tied to outcomes: the company charges for a resolved inquiry, not seats (sierra.ai, Aug 19, 2026).
- The company was founded by Bret Taylor, former co-CEO of Salesforce and chair of the OpenAI board, and Clay Bavor from Google Labs; clients include Uber, Vanguard, SiriusXM, Wayfair, Rocket Mortgage (sierra.ai and cnbc.com, Aug 19, 2026).
The full card is in the works: the "worth it or not" verdict, pricing and a comparison with neighbors will appear as it moves through the card factory.