October 1, 2026
Build a grocery cart in ChatGPT: Safeway picks products from recipes and photos
The Safeway plugin turns a dinner idea into a cart with products and discounts, with checkout on the store's website.
Describe a dinner for 4 in ChatGPT, and Safeway will find the groceries for your cart.
Albertsons was already using a shopping assistant and Ask AI. Now the company has added Safeway to ChatGPT: shoppers can attach a recipe, photo or digital list, or describe what they need in words.
How to connect. Open Plugins in the ChatGPT sidebar, find Safeway and connect the plugin. Then sign in to your Safeway account.
To interact with the store, type @Safeway in the conversation. You can ask it to reorder your weekly groceries or gather ingredients for a dinner for 4. Before checkout, you can review and edit the cart, then go to the Safeway platform to place your order.
Inside the company. Retail systems development teams and individual business units use ChatGPT Enterprise and applications powered by OpenAI models. Albertsons first tests approaches in selected areas, then rolls out the solutions that work.
Albertsons also combines predictive models with generative AI through the OpenAI API. Employees receive recommendations with explanations and promotion analytics to inform business decisions. The company operates more than 2,200 stores and serves more than 36 million shoppers a week.
Primary source: [OpenAI, Oct 1, 2026](https://openai.com/index/albertsons-reimagining-retail/).
After Safeway, the company plans to connect 6 more retail chains in the Albertsons group.
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